Last Updated: May 12, 2025
These Terms of Use ("Terms") govern your access to and use of the website, products, and services provided by Restore Printer Repair Services ("Restore," "we," "us," or "our"). Please read these Terms carefully before using our services.
By accessing or using our services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our services.
PLEASE NOTE: These Terms contain an arbitration provision that requires disputes to be arbitrated on an individual basis. By accepting these Terms, you are waiving your right to participate in class actions.
You must be at least 18 years old to use our services. By agreeing to these Terms, you represent and warrant that: (i) you are at least 18 years old; (ii) you have not previously been suspended or removed from our services; and (iii) your use of our services does not violate any applicable laws or regulations.
To access certain features of our services, you may be required to register for an account. When you register, you agree to provide accurate, current, and complete information about yourself. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to immediately notify us of any unauthorized use of your account or any other breach of security.
You agree not to use our services for any purpose that is unlawful or prohibited by these Terms. Prohibited uses include, but are not limited to:
When scheduling a printer repair service, you agree to provide accurate information about your printer issues and ensure access to the printer at the scheduled appointment time. If you need to reschedule or cancel an appointment, please provide at least 24 hours' notice to avoid cancellation fees.
Our technicians will diagnose your printer issues and provide a cost estimate before proceeding with repairs. You have the right to decline any recommended repairs, but diagnostic fees may still apply as specified in our current fee schedule.
For on-site services, you agree to provide a safe working environment for our technicians. You acknowledge that certain repairs may require the printer to be transported to our repair facility if they cannot be completed on-site. In such cases, we will provide estimated timeframes for repair completion.
We may use new, used, or refurbished parts in the repair of your printer, as long as they meet the manufacturer's specifications. You acknowledge that:
Our repair services come with limited warranties as specified in your service agreement. These warranties apply only to the specific components repaired and do not cover:
All fees and charges for our services will be clearly communicated to you before any work begins. Our current fee schedule is available upon request and may be updated from time to time. You agree to pay all fees and charges associated with your use of our services according to the payment terms in effect when the service is rendered.
We accept various payment methods, including credit cards, debit cards, and electronic bank transfers. By providing a payment method, you represent that you are authorized to use the payment method and agree that we may charge your payment method for any services you purchase.
Invoices are typically presented upon completion of services, and payment is due immediately unless prior arrangements have been made. For business customers with established accounts, our standard payment terms are net 30 days from the invoice date. Late payments may be subject to interest charges at the rate of 1.5% per month or the maximum rate permitted by law, whichever is less.
If you fail to pay for services rendered, we reserve the right to:
You agree to reimburse us for all reasonable costs incurred in collecting any unpaid amounts, including but not limited to attorney's fees and court costs.
The Restore website, including its content, features, and functionality, is owned by Restore Printer Repair Services and protected by copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws. These Terms do not grant you any right, title, or interest in our services or content.
Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, and revocable license to access and use our website for your personal, non-commercial use. This license does not include the right to:
The Restore name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Restore Printer Repair Services or its affiliates or licensors. You may not use such marks without our prior written permission. All other names, logos, product and service names, designs, and slogans on our website are the trademarks of their respective owners.
If you provide us with any feedback, suggestions, improvements, or ideas regarding our services ("Feedback"), you grant us an irrevocable, perpetual, worldwide, royalty-free license to use, disclose, reproduce, license, distribute, and exploit such Feedback without restriction or any obligation to compensate you.
Our services may allow you to post, submit, publish, display, or transmit content such as reviews, comments, or suggestions ("User Content"). By providing User Content, you grant us and our affiliates a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such User Content throughout the world in any media.
You represent and warrant that:
We have the right, but not the obligation, to monitor, edit, or remove any User Content. We take no responsibility and assume no liability for any User Content posted by you or any third party. Violating these standards may result in termination of your account or legal action.
YOUR USE OF OUR SERVICES IS AT YOUR SOLE RISK. OUR SERVICES AND CONTENT ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.
TO THE FULLEST EXTENT PERMITTED BY LAW, RESTORE EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
WE DO NOT WARRANT THAT OUR SERVICES WILL MEET YOUR REQUIREMENTS, ACHIEVE ANY INTENDED RESULTS, BE COMPATIBLE WITH ALL SOFTWARE, SYSTEMS, OR DEVICES, OPERATE WITHOUT INTERRUPTION, MEET ANY PERFORMANCE OR RELIABILITY STANDARDS, BE ERROR-FREE, OR THAT ANY ERRORS OR DEFECTS CAN OR WILL BE CORRECTED.
TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL RESTORE, ITS AFFILIATES, OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, OUR SERVICES OR CONTENT.
THIS INCLUDES ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT, OR OTHERWISE, EVEN IF FORESEEABLE.
THE FOREGOING DOES NOT AFFECT ANY LIABILITY WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.
ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE ARISING OUT OF OR RELATING TO THESE TERMS OR OUR SERVICES MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES, OTHERWISE, SUCH CAUSE OF ACTION OR CLAIM IS PERMANENTLY BARRED.
You agree to defend, indemnify, and hold harmless Restore, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:
For any dispute or claim relating to these Terms or our services, you agree to first contact us at solutions@restoreprinter.com and attempt to resolve the dispute informally. If we cannot resolve the dispute informally within 60 days, either party may proceed to formal dispute resolution.
Any dispute, controversy, or claim arising out of or relating to these Terms or our services that cannot be resolved informally shall be determined by binding arbitration. The arbitration will be conducted by a single arbitrator under the Commercial Arbitration Rules of the American Arbitration Association (AAA) and will take place in Russel Square, UK, or at another mutually agreed location.
YOU AND RESTORE AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.
Unless both you and Restore agree otherwise, the arbitrator may not consolidate more than one person's claims and may not otherwise preside over any form of a representative or class proceeding.
Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to protect its intellectual property rights pending the completion of arbitration.
We reserve the right, at our sole discretion, to terminate or suspend your access to all or part of our services, with or without notice and for any reason, including, without limitation, breach of these Terms.
You may terminate your account at any time by contacting us at support@restoreprinterrepair.com or by following the instructions on our website. Upon termination, you will remain liable for any outstanding obligations related to your use of our services.
Upon termination of these Terms for any reason:
These Terms and any dispute or claim arising out of or in connection with them or their subject matter shall be governed by and construed in accordance with the laws of the United Kingdom, without giving effect to any choice or conflict of law provision or rule.
If any provision of these Terms is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent necessary so that the remaining provisions of the Terms will continue in full force and effect.
No waiver by Restore of any term or condition set out in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of Restore to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.
You may not assign or transfer these Terms, by operation of law or otherwise, without Restore's prior written consent. Any attempt by you to assign or transfer these Terms without such consent will be null and void. Restore may freely assign or transfer these Terms without restriction.
These Terms, our Privacy Policy, and any service agreements or other terms and conditions incorporated herein by reference constitute the sole and entire agreement between you and Restore regarding the services and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding such subject matter.
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
By continuing to access or use our services after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use our services.
If you have any questions about these Terms, please contact us:
Restore Printer Repair Services
Attn: Legal Department
347 E 53rd St,
New York, NY 10022
Email: solutions@restoreprinter.com
Phone: (+1)315-383-8190