Thank you for choosing Restore Printer Repair Services ("we," "us," or "our"). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy policy or our practices with regard to your personal information, please contact us at solutions@restoreprinter.com.
This privacy policy describes how we collect, use, process, and disclose your information, including personal information, in conjunction with your access to and use of our printer repair services, website, and related services. By using our services or providing your information to us, you consent to the data practices described in this privacy policy.
We collect several types of information from and about users of our services, including:
We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and services, when you participate in activities on our platforms, or otherwise when you contact us. This information may include:
When you visit, use, or navigate our website, we may collect certain information automatically, including:
We may obtain information about you from other sources, including:
We use the information we collect for various business and commercial purposes, including to:
| Purpose | Description | Type of Data Used |
|---|---|---|
| Provide and Manage Services | Fulfill our contract with you, including processing your payments, providing customer support, and facilitating the delivery of our printer repair services. | Personal identifiers, business information, printer information, financial information |
| Customer Communication | Communicate with you about appointments, service updates, warranty information, and respond to your inquiries, comments, or concerns. | Personal identifiers, printer information |
| Marketing and Promotions | With your consent, send promotional communications about new services, special offers, or information which we think you may find interesting. | Personal identifiers |
| Business Operations | Operate, maintain, and improve our website, products, and services, including analyzing user behavior to enhance user experience. | Technical information, usage data |
| Fraud Prevention | Detect, investigate, and prevent fraudulent transactions and other illegal activities and protect against harm to the rights and properties of Restore, our users, and others. | Personal identifiers, technical information, financial information |
| Compliance with Legal Obligations | Comply with applicable laws, regulations, legal processes, or enforceable governmental requests. | All categories as required by law |
We may share your personal information in the following situations:
We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include: payment processing, data analysis, email delivery, hosting services, customer service, and marketing efforts.
If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena.
We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.
We may share your personal information for any other purpose with your consent.
We use cookies and similar tracking technologies to access or store information. These technologies help us understand user behavior, tell us which parts of our website people have visited, facilitate and measure the effectiveness of advertisements and web searches, and provide personalized content.
Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our website. For more information about cookies and how to manage them, please visit our Cookie Policy or your browser's help section.
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law. No purpose in this policy will require us keeping your personal information for longer than the period in which you have an account with us, plus a reasonable period thereafter to address any account closure or dispute resolution issues.
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our website is at your own risk. You should only access our services within a secure environment.
Our security measures include:
Depending on your geographical location and applicable laws, you may have certain rights regarding your personal information, which may include:
You may request access to your personal data that we hold, and in some cases, you may request that we provide your personal data to you or another service provider in a structured, commonly used, and machine-readable format.
If you believe that any personal information we hold about you is inaccurate or incomplete, you may request that we correct it.
You may request that we delete your personal information in certain circumstances, such as when it is no longer necessary for the purposes for which it was collected.
In certain circumstances, you may request that we restrict the processing of your personal information or object to our processing of your personal information.
You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.
To exercise any of these rights, please contact us at solutions@restoreprinter.com. We may need to verify your identity before responding to your request. We will respond to your request within the timeframe required by applicable law.
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we learn that we have collected any personal information from children under 16, we will promptly take steps to delete such information. If you believe we might have any information from or about a child under 16, please contact us at solutions@restoreprinter.com.
We are headquartered in the United States, and your information may be processed, stored, and used within the United States and other countries which may not offer the same level of data protection as that afforded by the European Union or other regions. By using our services, you consent to the transfer of your information to countries outside your country of residence, including the United States, which may have different data protection rules than those of your country.
When transferring data from the European Economic Area, United Kingdom, or Switzerland, we rely on legal mechanisms for transfer, such as the Standard Contractual Clauses or other appropriate safeguards. For more information about how we transfer personal data internationally, please contact us at the details provided below.
Our website may contain links to other websites or services that are not owned or controlled by Restore Printer Repair Services. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.
We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date at the top of this policy. You are advised to review this privacy policy periodically for any changes.
Changes to this privacy policy are effective when they are posted on this page. If we make material changes to this policy, we will notify you through a notice on our website or by sending an email to the primary email address specified in your account.
If you have any questions about this privacy policy or our data practices, please contact us:
Restore Printer Repair Services
Attn: Privacy Officer
347 E 53rd St,
New York, NY 10022
Email: solutions@restoreprinter.com
Phone: (+1)315-383-8190
If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our third-party dispute resolution provider (free of charge) at https://feedback-form.truste.com/watchdog/request.